August 21, 2018
The results of the National Student Housing Survey for 2017/18 are in for our Fresh Student Living properties, and we are delighted with our achievements this year. The National Student Housing Survey (NSHS) is an annual survey we carry out via Redbrick Research and it’s our 7th year of using this survey to find out what our customers think of the service we provide. We continue to improve with an Overall Customer Satisfaction Rating of 90%, which is a 2% improvement Year on Year. It is also 1% higher than the average for Private Halls. Our full results can be seen below.